Frequently Asked Questions

About the Artwork

How do I know my original painting is authentic?

All of Lindsay Keeling’s original paintings include a certificate of authenticity stamp on the back of the canvas, a signature and date on the back of the piece, and “LK” initials on the bottom right corner of the painting. Your artwork may come with a certificate of authenticity that you can store for your records. This protects the artist’s work and provides assurance of the work’s authenticity and value.

What are Limited Edition Prints?

Limited Edition prints are a special limited run of a specific work of art. A smaller quantity of the prints are available, making them more valuable. Once the specific sizes of that limited run are sold out, no more prints will be made of that artwork. All of Lindsay Keeling’s Limited Edition Prints are hand signed and numbered, and include a certificate of authenticity.

Art Buying Process

I’m not sure which piece will work best in my space. Can you help?

Yes, absolutely! Please email admin@lindsaykeelingart.com to request a personal video call. Lindsay will work with you 1:1 to decide what type of artwork will fit best in your space, considering factors like color palette, natural lighting, wall size, and how you want the space to feel.

How do I place an order?

Ordering from our website is simple! Select the artworks that resonate with you and add them to your Cart. Once you are ready to check out, you’ll see options for local delivery (Western North Carolina only) and shipping (U.S.). Select your payment type and enter your info.

What if I want to see a piece in person before making my purchase?

We totally understand the hesitation to purchase artwork online! If you are located in the western North Carolina area, please contact us to schedule a studio visit or check out our local Art Show schedule. If you are located outside of this region and cannot travel, we are happy to provide you with detailed images, a virtual studio tour, and even a mock-up image of the artwork in your space.

Shipping, Delivery, and Payments

How do you ship my artwork?

All original artwork and prints are carefully packaged and shipped fully insured. Orders are shipped within 5 business days unless otherwise noted. Most domestic orders are shipped via USPS Priority Mail or UPS and will arrive to the shipping address within 2-10 business days. Tracking numbers are provided for all online orders. Please reach out if you need your shipment expedited for any reason.

Do you ship internationally?

Not at this time. We ship within the domestic U.S. and may consider expanding shipments to other countries on a case by case basis. If you are not located within the U.S. and a certain artwork resonates with you, please reach out to ask if we will consider a shipping exception.

What forms of payment do you accept?

We accept all major credit cards and also payment plans via AfterPay. Simply go to checkout and select your preferred payment option.

What is your Return Policy?

Buying artwork online can be challenging, so if you receive your artwork and it does not fit in your space, please contact us within 7 days of receiving your shipment. Requests will be considered on a case-by-case basis. You will be refunded the cost of your artwork, but return shipping costs will need to be covered by you. Commissioned artwork cannot be returned.

What happens if my artwork is damaged when it arrives?

Damage to artwork during the shipping process is very rare, but accidents can happen! If your piece arrives damaged, please contact us at admin@lindsaykeelingart.com with photos of the problem and we will advise you of next steps.

Giving Back

How does your small business give back?

The artist has released special collections and works that support different organizations, and we occasionally run a promotion where a portion of proceeds are donated. Lindsay has also donated artwork to various fundraisers to benefit non-profits that are doing great work in our communities. If you’d like more info on these organizations, please reach out.